Privacy Policy

Our Company 

BaldwinHardwareDirect.com is a website of The Compleat Baldwin Brass Center. 

Our postal address is: 

Baldwin Brass Center

623 Penn Avenue

West Reading, PA 19611

We can be reached online through our online Customer Service Center and via phone at (800) 358-2469

Information You Give Us 

We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customizing future shopping suggestions, improving our store, and fulfilling your order. 

Email addresses we receive are used to contact you concerning inquiries before, during and after your order is placed, solely concerning your order. An exception to this is our Newsletters (more information below). 

Emails and Newsletters 

Because we value your right to privacy, we do not sell or otherwise share your contact information to unrelated third parties. BaldwinHardwareDirect.com uses email as one of the primary methods of communicating with our customers. The emails we send may be related to a variety of issues, including: 

A direct response to an inquiry

Communication concerning an order (receipt, shipping confirmation, etc)

Promotional emails you have indicated you wish to receive. 

From time to time, we may notify you of special offers. If you create or save your Shopping Cart you may receive follow-up emails related to this Cart. You may unsubscribe at any time by following the simple instructions contained in the emails. Unsubscribing will not apply to any future Saved Carts that are created. If you have signed up to receive our promotional emails and wish to stop your subscription, you'll find easy-to-follow unsubscribe instructions in each promotional email. You may also unsubscribe by contacting us at 1-800-358-2469, or email sales@baldwinbrasscenter.com

Baldwin Brass Center

623 Penn Avenue

West Reading, PA 19611